Cancelled Orders
For orders on custom made products like any of our Copper Canyon Line, the order must be cancelled within 3 days of placing it to receive a refund. After that, a refund will be made based on what stage of manufacturing the light is in. These lights are all hand made to order and can be very difficult to resell. To cancel an order, the request must be called in, faxed or emailed, but the request is only complete after you receive a written confirmation either by fax or email to ensure the order is cancelled and that the credit amount is correct. Without proof of cancellation, we are not responsible for crediting back the invoice amount.
